FAQ

This is a hard question to answer without having the actual model to see. Feel free to upload the STL on our website and you'll have an instant quote, hassle free. May the odds be in your favor.

Our 3D printing capabilities are quite flexible - if it fits on our print beds, we're up for the challenge! We do have a couple of requests, though, to keep things fair and square. First and foremost, let's play by the rules and avoid printing anything obtained through illegal means or taken from creators against their terms. We're all about supporting the creative community because, hey, we're artists too!

Now, here's the twist - we reserve the right to decline requests for anything that falls into the categories of hateful, peculiar, unlawful, or just plain lousy 3D work. Sometimes, it's not about not wanting to help but rather not being able to print it if the file is, well, not up to par.

But here's the good news - if the file isn't quite ready for print, we won't leave you hanging. We'll reach out and work together to find a solution that gets your project on track. After all, in the world of 3D printing, teamwork makes the dream work!

Welcome to our bustling 3D print farm, where our trusty LCD and FDM printers are in constant motion, working around the clock. Our farm family includes Elegoo and Prusa printers, reliable partners in the world of 3D printing.

Quality is our top priority, and we spare no expense to ensure the best results. When it comes to resin, we're exclusively loyal to Ameralabs, known for their superior quality and durability - perfect for the rigors of tabletop gaming. As for filament, we place our trust in eSun, a brand that consistently delivers top-notch performance.

In the realm of color, we've settled on a sophisticated shades of grey, black and white. It's the ideal canvas to showcase intricate details and facilitates post-production work, ensuring consistent and top-tier quality in every print. Oh, and we're always fine-tuning our secret formula profiles, because here, we're committed to churning out nothing but the very best.

It's a breeze! Just upload your desired models for printing, double-check to ensure they're at the correct scale, and specify your preferred printing method. Voilà, you'll instantly receive the price quote you need. Once you're satisfied with the quote, simply provide your delivery information and complete your payment conveniently using Mastercard or Visa. Then, all that's left to do is kick back, relax, and eagerly await the arrival of your printed wonders in the mail.

The turnaround time can vary depending on the complexity and quantity of the models in each order. Generally, you can expect it to be in the range of approximately 10 to 15 working days, particularly during peak periods when our print farm is bustling with activity.

Currently, we don't offer this option, but rest assured, it's on our radar for the near future. We've got some exciting projects simmering away in our in-house studio that might just make this a reality.

However, here's a crucial point: for us to proceed, you, as the customer, must hold the necessary personal or commercial rights to print the STL file. Without those rights, we won't be able to assist you. In certain cases, we may kindly request that you provide us with a screen capture of the license rights or digital purchase proof to ensure everything is in order.

Our primary modes of payment include Visa and Mastercard for most transactions. When it comes to refunds, our trusted partner is Stripe.

In the rare event that a dispute arises concerning a charge or delivery, we kindly request that you reach out to us via email promptly. We're here to assist and resolve any issues to your satisfaction.

Please note that Etsy refunds don't apply in this context, as we don't process refunds or exchanges through the Etsy platform. Your direct communication with us via email is the most effective way to address any concerns.

Yess!